AuctionCalc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle valuation platform.
1. Information We Collect
Information You Provide
- Account Information: Email address, password, and any profile information you choose to provide
- Payment Information: Credit card details (processed securely through Stripe)
- Vehicle Data: VINs you look up, vehicle notes, and portfolio information
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage Data: Features used, VIN lookups performed, time spent in app
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed
- Cookies: Session cookies for authentication and preferences
2. How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process your transactions and manage subscriptions
- Send important service notifications
- Respond to your inquiries and support requests
- Improve and optimize our Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who assist in operating our Service (e.g., Stripe for payments, Firebase for infrastructure)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide you services
- Required for legal or business purposes
Upon account deletion, we will remove or anonymize your personal data within 30 days, except where retention is required by law.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at hussein.sbeiti.wb@gmail.com.
7. Cookies
We use essential cookies for:
- User authentication and session management
- Remembering your preferences
- Security features
You can control cookies through your browser settings, but disabling them may affect Service functionality.
8. Third-Party Services
Our Service integrates with third-party services including:
- Stripe: Payment processing (Privacy Policy)
- Firebase/Google: Authentication and database (Privacy Policy)
- Market Data Providers: Vehicle valuation data
9. Children's Privacy
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. International Users
Your information may be transferred to and processed in the United States. By using our Service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. The "Last Updated" date indicates when changes were made.
12. Contact Us
For privacy-related questions or requests:
Email: hussein.sbeiti.wb@gmail.com